Frequently Asked Questions

Below are some common questions our customers ask before placing an order.
If you have any further questions, please do not hesitate to contact us directly by email at: support@corner-of-art.com

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General Information

The canvas we use is a high-quality cotton fabric. It is a thick and sturdy fabric, ideal for art prints thanks to its unique texture that allows for excellent ink adhesion. This cotton is selected for its durability and ability to retain vivid colors, thus providing a faithful reproduction of works of art with increased visual depth and richness.

Yes, we offer custom canvas wall art. To create a unique canvas print that meets your specific needs, please contact us by email to discuss the details.

Yes, our canvases are designed to be durable and resistant to wear and tear. They retain their vibrant appearance even after years of exposure.

Our wall canvases are printed on genuine fabric artist canvas, with a density of up to 400g/m². We use a very high-quality Giclée printing system to guarantee vibrant and long-lasting colors.

Yes, our prints use the latest cutting-edge technology to ensure accurate color reproduction. With Giclée printing, we guarantee vivid, accurate colors that resist fading.

We offer a variety of sizes for our wall canvases to suit different spaces. All dimensions are listed on our website, but we can also produce custom canvases, with sizes up to 150x320 cm. For specific sizes, please contact us.

Yes, all canvases can be adjusted to the image aspect ratio. For specific adjustments, please email us at support@corner-of-art.com.

Yes, each canvas has an additional 3cm margin (at the dimensions indicated) on each side to allow easy hanging on a frame.

You should choose a frame that is the same size as the canvas. For example, for a 70x100 cm canvas, you should select a 70x100 cm frame (Size 1: 70 cm / Size 2: 100 cm).

No, not at all! Our canvases are printed on real artist's canvas, which gives them a rich and authentic texture, very different from that of a paper poster.

Orders

To place an order, visit our website, select the style and size of your desired wall art, add it to your cart, and proceed to checkout. Follow the on-screen instructions to complete your payment. We offer a simple and secure ordering experience to ensure your satisfaction.

Once an order is placed and confirmed, it is usually shipped within 12 hours. After this time, it is no longer possible to modify the order. However, you can always email us to cancel the order if it has not yet been shipped.

Security and Payments

We accept various payment methods, including credit cards (Visa, MasterCard), PayPal, and bank transfers. We use secure payment systems to protect your financial information.

We use advanced security protocols to protect your personal and payment information. All transactions are encrypted and secured through PCI-DSS compliant systems.

Delivery

We are based in Potsdam, Germany.

The canvas is wrapped around a PVC tube and placed in cardboard for added protection.

If the package arrives damaged, please contact us immediately. We will resend you a new order at no additional cost.

We use several carriers to offer you the best service, including La Poste, FedEx, Mondial Relay, BPost, Colis Privé, and ColiColi.

The carrier may contact you to arrange a new delivery, or the package will be dropped off at your nearest collection point. You will have a deadline to collect it, as indicated on the delivery slip or via text message.

For mainland France and Belgium: Delivery times are between 5 and 10 days for standard delivery.

Customer Service

You can contact us by email at support@corner-of-art.com for any questions or assistance. We strive to respond to all requests as quickly as possible.

Our customer service is available 24 hours a day to answer all your questions and concerns. Response times can be up to 24 hours.

Returns and Refunds

You can return items within 14 days of receipt, provided the items are undamaged and in their original packaging. Please contact us for specific instructions. Return shipping costs are your responsibility unless the product is defective or we made an error.

If you wish to cancel your order, please contact us as soon as possible. If the order has already been shipped, it will no longer be possible to cancel it. You will need to wait to make a return.

Can't find the answer to your question? Contact us