Return Policy

At CORNER OF ART , we are committed to providing you with high-quality products. However, if you are not completely satisfied with your purchase, our refund policy is as follows:

Withdrawal Period

In accordance with European law, you have the right to return an item within 14 days of receipt, provided it has not been used and is in its original packaging.

Non-refundable/Non-exchangeable items

Please note that some items are not eligible for return, exchange, or refund. These include:

  • Used Frames and Canvases : Frames and canvases that have been used or mounted cannot be returned, exchanged, or refunded. This policy is intended to ensure that our products remain in perfect condition for all our customers.

  • Limited Editions : Items marked "Limited Edition" are considered unique collectibles. Due to their exclusive nature, they are non-refundable and non-exchangeable. We encourage you to carefully review the product description before purchasing.

  • Personalized Items : Personalized products designed to your specifications are non-refundable, non-exchangeable, and non-returnable. Please ensure all customizations are correct before confirming your order.

  • Damaged or Used Products : Products that have been damaged after receipt or show signs of wear are not eligible for return or refund. Please handle items with care to avoid damage.

Return Process

To initiate a return, please follow these steps:

  1. Contact us: Email us at support@corner-of-art.com with your order number and a description of the problem.

  2. Receive Confirmation: Wait for our email confirmation with return instructions.

  3. Ship the Item: Once your return is approved, ship the item to the following address:

    CORNER OF ART
    604 Yates St Victoria,
    BC V8W 1K9,
    Canada

Return costs are your responsibility, except in the case of a defective product or an error on our part.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If your return is approved, a refund will automatically be applied to your original payment method within 10 business days.

Defective Items

If you receive a defective item, please contact us immediately. We will provide you with instructions for returning or exchanging the item at no additional cost.

Contact

For any questions regarding our refund policy, please do not hesitate to contact us at support@corner-of-art.com